Privacy policy

火龍集換式卡牌及玩具有限公司(Blazing Dragon Cards and Toys Limited)致力於保障顧客的個人資料安全及私隱。本私隱政策說明我們如何收集、使用、保存及保護您的個人資料。

📋 個人資料的收集

  • 當您於我們的網站註冊帳戶、進行購買、聯絡我們或使用我們的服務時,我們可能會收集以下資料:
    • 姓名、電話號碼、電郵地址、帳單地址及送貨地址;
    • 付款資料(例如信用卡或電子支付資料);
    • 帳戶登錄資料(用戶名稱、密碼、偏好設定等);
    • 購買紀錄、瀏覽紀錄及通訊記錄。
  • 提供個人資料屬自願性質,但若您拒絕提供某些必要資料,可能無法完成交易或使用部分服務。

💡 個人資料的使用

  • 我們會將您的個人資料用於以下用途:
    • 處理訂單、付款及送貨安排;
    • 建立及管理客戶帳戶;
    • 提供客戶支援及售後服務;
    • 推廣及宣傳我們的產品、活動及優惠(如您同意接收市場推廣);
    • 遵守法例或監管要求。

🔐 資料保存及安全

  • 我們會採取合理的技術及管理措施,以保障您的資料免於未經授權的存取、修改或刪除。
  • 付款資料均由銀行或支付服務供應商直接處理,本公司不會儲存任何信用卡資料。
  • 您的個人資料只會保存至達成其收集目的所需的最短時間,除非法律另有要求。

🔄 資料披露

  • 我們可能會在以下情況下披露您的個人資料:
    • 向合作之服務供應商(例如物流公司、支付平台)以完成您的訂單;
    • 遵守法律、法院命令或政府要求;
    • 防止欺詐、保障公司及顧客的安全。
  • 所有第三方服務供應商均需遵守保密協議,只能按我們指示使用相關資料。

✉️ 顧客權利

  • 您有權查閱、更正或要求刪除您的個人資料。
  • 您可隨時選擇取消接收市場推廣資訊。
  • 如有查詢,請電郵至 blazingdragoncardsandtoys@gmail.com 聯絡我們。

🌍 政策更新

  • 本政策或會不時更新。當有重大變更時,我們會於網站上公佈最新版本及更新日期。

 (English Version)

Blazing Dragon Cards and Toys Limited (“we”, “our”, “us”) is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data.

📋 Information We Collect

  • We may collect the following information when you use our services or make purchases:
    • Name, phone number, email address, billing and shipping addresses;
    • Payment information (credit/debit card or online payment data);
    • Account details (username, password, and preferences);
    • Order history, browsing activity, and communication records.
  • Providing personal data is voluntary, but refusal to provide certain information may result in our inability to process orders or deliver services.

💡 How We Use Your Information

  • We use your personal data for purposes including:
    • Processing orders, payments, and deliveries;
    • Managing your account and customer service inquiries;
    • Sending promotional offers and marketing materials (with your consent);
    • Complying with legal obligations and regulatory requirements.

🔐 Data Retention and Security

  • We implement reasonable administrative and technical safeguards to protect your data from unauthorized access or misuse.
  • Payment information is handled directly by third-party payment processors; we do not store your credit card details.
  • Your data is retained only as long as necessary to fulfill its purpose, unless otherwise required by law.

🔄 Data Disclosure

  • We may share your personal information with:
    • Third-party service providers (e.g., logistics partners, payment gateways) for order fulfillment;
    • Government authorities or regulators when legally required;
    • For fraud prevention and protection of our business and customers.
  • All third parties are required to keep your data confidential and use it only for authorized purposes.

✉️ Your Rights

  • You have the right to access, correct, or request deletion of your personal data.
  • You may unsubscribe from marketing communications at any time.
  • For inquiries, please contact us at blazingdragoncardsandtoys@gmail.com.

🌍 Policy Updates

  • This policy may be updated periodically. Any major revisions will be posted on our website with the updated effective date.